Case study · Ecommerce growth · Western footwear

Rujo Boots grew February net sales 50% while returns fell from 28% to 5%

Rujo Boots makes premium Western boots and sells them direct online. As Rujo’s primary marketing consultant, Woods Marketing runs the promotional calendar, email and SMS, paid search and social, site conversion and creative. In fiscal February 2026, net sales reached $370,472, up 50.4% on last year and 39.5% over forecast, and only 4.7% of sales came back as returns, down from 28.2% a year earlier.

ClientRujo BootsModelDirect to consumerScopeStrategy, email, SMS, paid media, CRO, creativePeriodFiscal Feb 2026 (Jan 25 – Feb 28)
The results
+50.4%
net sales vs last year
$370,472
4.7%
return rate
down from 28.2%
+62.8%
site sessions
147,755
43.8%
gross margin
up from 39.3%

Fiscal year to date, net sales are up 55.3% and gross margin dollars are up 93.6% on last year. Figures are from Rujo’s February FY26 end-of-month report.

The starting point

Growth that keeps its margin

Western boots are a high-ticket, high-return category. A year earlier, returns had taken back 28.2% of February’s gross sales, so a strong month on paper could shrink by more than a quarter by the time the boots came home.

The goal was to grow demand without giving it back in returns or in blanket discounting: more of the right customers, buying the right boot, from offers planned day by day against a forecast.

Before and after

Bigger month, healthier sales

February last yearFebruary FY26

Net sales

Gross sales after returns
Before$246,357
After$370,472 (+50.4%)

Return rate

Share of gross sales returned, lower is better
Before28.2%
After4.7%

Site sessions

Visits to rujoboots.com
Before90,777
After147,755 (+62.8%)

Gross margin

Gross margin dollars as a share of net sales
Before39.3%
After43.8%

Where February revenue came from

GA4 gross revenue by channel, February FY26, with change on January
ChannelRevenuevs JanuaryConversion rate
Paid search$49,527+33%1.19%
Email$41,554+11%0.98%
Paid social$33,920+41%0.20%
SMS$27,905+31%0.75%
Paid shopping$14,259New this month0.55%
Affiliates$10,526+199%2.07%

GA4 channel revenue is gross demand and does not tie exactly to net sales.

Win

Owned channels did more with the same list

Email conversion rose from 0.69% in January to 0.98% in February, and SMS from 0.61% to 0.75%. Together they brought in $69,459.

Watch

Conversion rate dipped as traffic surged

Sessions grew 62.8% but site conversion fell to 0.81% from 1.17%. Orders still rose 12.8% to 1,195, so the new traffic is buying, just at a lower rate.

What we did

A planned offer for every day of the month

01

Built the calendar around products, not blanket discounts

27 of February’s 31 days carried a planned offer, each tied to a style or material: 30% off Ostrich, 30% off Caiman, a one-day BOGO on pearl snap shirts, a 40% flash sale on The Leo. Every day had its own forecast.

02

Gave subscribers offers nobody else got

Exclusive offers gave subscribers a reason to stay on the list. A one-day, SMS-only 40% off three best sellers brought in $16,704, 271% over its forecast.

03

Added paid shopping and grew affiliates

Paid shopping launched in February and added $14,259, while affiliate revenue roughly tripled on January.

04

Reported every week against forecast and last year

A weekly and month-end recap tracked demand, margin, returns and every campaign, so the next week’s plan started from what actually sold.

The Leo launch creative
24-hour Veterans Day flash sale
Holiday insert, 25% off first purchase
Lifestyle shoot for ads and email

Source: Rujo Boots February FY26 end-of-month report (Jan 25 – Feb 28, 2026), including the topline recap, GA4 channel performance, daily sales and campaign recap. Return rate is returns as a share of gross sales. Year-over-year comparisons are to fiscal February 2025.

Want results like these?

Tell us what you’re running now and where you want to grow. We’ll set up a call, audit your marketing for free and show you exactly what we’d do next.